By using the EazyDiner Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the EazyDiner Platform.
What personal information do we collect from the people that visit our website or app? When registering on our site or app, creating a booking, reviewing a restaurant or managing profile, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, profile picture, restaurant pictures or other details to help you with enhancing your experience, communicate with you on transaction details, providing you with updates and for analytics purposes.
Device Information: In order to improve your app experience and lend stability to our services to you, we may collect information or employ third party plugins that collect information about the devices you use to access our Services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, mobile network information, and phone state. The information collected thus will be disclosed to or collected directly by these plugins and may be used to improve the content and/or functionality of the services offered to you. Analytics companies may use mobile device IDs to track your usage of the EazyDiner Platform;
Personal Information: When a user registers on EazyDiner ecosystem or creates a booking or reviews a restaurant or manages profile, as appropriate, your name, email address, mailing address, phone number, profile picture, restaurant pictures or other details may be asked to help you with enhancing your experience, communicate with you on transaction details, provide you with updates and for analytics purposes.
When do we collect information?
We collect your information from you when you register on our site or app, book a table at any restaurant, review your dining experience, manage your profile, viewing restaurant detail or enter information anywhere on our site or app.
How do we use your information?
We may use the information we collect from you when you register, book a restaurant, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
Disclosure and Distribution of your information
We may share your information that we collect for following purposes:
With Partner Restaurants/Merchant: When you create a booking through the EazyDiner Platform, your information is provided to us and to the restaurants/merchants with whom you may choose to do the booking. In order to facilitate your dining experience like honouring the seat and deal, getting your seated in the restaurant against your confirmed reservation. We provide your information to that restaurant/merchant in a similar manner as if you had made a table reservation directly with the restaurant. The booking status, payment status is sent to you through email, sms or whatsapp.
With Service providers: We may share your information with our vendors, consultants, marketing partners, research firms and other service providers or business partners, such as Payment processing companies, to support our business. For example, your information may be shared with payment partner to process and collect payments. We also may use vendors for other projects, such as conducting surveys for us.
With Other Users: While reviewing a restaurant if you provide restaurant images, or while visiting a restaurant detail page you upload restaurant images, these are added to the restaurant photo gallery and can be viewed by other users to enhance the restaurant profile visibility. Your profile image is also shared within the app only with other users when they view a restaurant review provided by you. Your profile image is not shared with restaurant partners, merchant or service providers.
For criminal investigation: As directed by governing laws and enforcement requirements, we may share this information with governmental agencies.
For Internal Use: We may share your information with any present or future member of our EazyDiner team for analytics, support or service fulfilment purposes.
How do we protect visitor information?
Our website is scanned on a regular basis for security deficiency and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
We implement a variety of security measures when a customer books a restaurant, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
Do we use 'cookies'?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you disable cookies off, some features will be disabled. It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.
However, you can still make reservations by contacting EazyConcierge.
Third Party Disclosure
Do we disclose the information we collect to Third Parties?
We do not sell, trade, or otherwise transfer to outside parties your name, address, city, town, any form or online contact identifier email, name of chat account, or any personally identifiable information without your consent. In case, we get into a partnership, which requires us to share the information with the said third party, same will be communicated to the customer very clearly, at the time of collecting the information.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we will never share your personal information and will always protect the integrity of our site and welcome any feedback about these sites.
Policy Related to Minors
eazydiner.com does not knowingly collect personal information from minors under the age of
18. Minors are not permitted to use the eazydiner.com website or services, and eazydiner.com requests that minors under the age of 18 not submit any personal information to the website. Since information regarding minors under the age of 18 is not collected, eazydiner.com does not knowingly distribute personal information regarding minors under the age of 18.
Users are able to change their personal information:
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It is also important to note that we allow third party behavioral tracking COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
• Within 1 business day
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
Can Spam Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
To be in accordance with CANSPAM we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email. And we will promptly remove you from ALL correspondence.
International Data Transfers
When EazyDiner receive any user information outside of India, we comply with providing adequate protection for the transfer of personal information. EazyDiner acts as a data processor for its users based outside of India by providing data hosting, maintenance, support, and troubleshooting of services, as well as other redundant back office support. With respect to such international data transfers, we implement standard contractual clauses and other mechanisms to protect such data.
Individuals that use products or services offered by EazyDiner may wish to raise any privacy questions directly, including filing any requests to access U.S. or European customer data or exercise other privacy rights. Any Updates on EazyDiner services is communicated to users only if the individual has opted in to receive information.
What does my acceptance of the privacy statement mean?
Any complaints, abuse or concerns with regards to content and or comment or breach of the terms in policy shall be immediately informed to the designated Grievance Officer as mentioned below in writing or through email signed with the electronic signature :
Name: Mr. Sachin Pabreja
58,SIRIS ROAD, DLF PHASE-III,
Gurgaon – 122010 Haryana, India
58,SIRIS ROAD, DLF PHASE-III,
Gurgaon - 122010 India
Or email to email@example.com
Last Edited on 2020-03-01
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