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The first thing to draw your attention the moment you walk into this sprawling 220-seater coffee shop at Novotel Kolkata is a beautiful wall mural of myriad tiny butterflies at the far end, right above the restaurant’s interactive kitchen counter. The décor is cheerful with clusters of bright red chairs and wooden tables set against a predominantly white backdrop, comfy sofas by huge glass windows overlooking the hotel grounds and latticed metal screens that create cosy segments. The restaurant is open round-the-clock and serves a mix of European, Asian and Indian food. There are quite a few classic French numbers on the menu (after all, the hotel belongs to the French company Accor) – the salad niçoise and the croque monsieur are good picks. For dessert, simply go for the flourless chocolate cake served with blueberry coulis and nougatine crisps.
It was my husband's birthday yesterday which was 3rd March 2019, and to start off with my 1st surprise for him, I booked Novotel Buffet breakfast since its closer to my residence and also, basis some reviews I had browsed online. We reached the venue with our 18month old son. The ambience was really very cool and I felt, it was a right decision to take him here to start his birthday. But, some things and some food really mad both of us sad and I don't know if I'll even want to visit this place again. We had done a booking via a app and in order to redeem the voucher, I had to give them to code which I provided to one person. But, then the manager walked in a he too asked for the same information which I'm absolutely fine with it. Since, I own an Mumbai number let me admit my network to most of the places I visit is slow. So, I proactively informed the Manager and also apologized as it was taking time. He did initially say that their network connectivity in Novotel is slow, but then came a statement from him which completely put me off.. He said, YOUR NETWORK IS SLOWER THAN OURS AS WELL... I WAS SO DISAPPOINTED THAT I WANTED OFF BUT AS IT WAS MY HUSBAND BIRTHDAY, I KEPT QUIET. He said it in a soft tone but I dint like that. I am a customer because, I am not behaving like one you can't give me such comments. Anyways, now let's move on the food. Everything was very well displayed and the food was delicious too. I tired almost all the dishes and the coffee we started off with was really refreshing. But, again the chocolate muffins and donuts were not as per my expectations at all.. Both of these were so super dry that, for a moment I felt little chocked while eating a bite of it but, sip of juice helped it get in. After my food got over, I did give feedback about the muffin and the chef tried convincing me that, coz it had butter and all it turns try and hard. I added you'll could have kept an over next to it or a note which mentions, love it warm, then please tell us and we'll do it for you or something. But there was no mention of it. I don't know how will the management take up this feedback, but somewhere I felt a special day dint start the way, I wanted it to be. Novotel, is a big brand and above instances are not what, any customer will expect at all. Especially a customer like me. That's all. So, if you plan to go to Novotel don't eat the muffins or donuts unless it's warm as it will be tough to swallow. And go with a great network coverage or else you will get the comments, I received.
Visited this place on quite a few occasions from office for lunch. Firstly the space is huge and the ambience is good. But the food spread can be improved a lot. There is only 1 veg and 1 non veg starter. Main course choices can be improved. For eg, on the Chinese front, they have only Veg noodles with 1 Veg and 1 Non veg side dish. Adding a non veg noodles may be a plus. On the continental front also, there is no non-veg main dish.. they generally have veg augratin only. Desserts are all top quality. Also complimentary drink is provided only when requested before-hand.
The range of options in the dinner buffet was limited to mostly standard Indian fare - oily, greasy, and spicy - looking quite unappetizing. Certainly not up to the standard of Novotels across Asia and elsewhere. According to the restaurant manager I spoke to, this type of quality / range is pretty much the norm for them, with occasional variations. However, the dessert range was decent, which is what you should expect at a Novotel. Service was very attentive, almost to the point of being overly so, but definitely shows serious attention being paid to respond promptly to requests.
We came away feeling really rested and will definitely recommend this place to friends who are visiting the city and looking for a 5 star experience at 4 star prices. The hotel restaurants were very good, especially the Square.We were definitely not disappointed. When we first entered, it did give us a feel of being a business hotel - the decor, the small room format etc, but in terms of comfort - it made a lovely city getaway for us.
Visited the place with my family. Nice ambience and people are very friendly. The food was good specifically the desert.
If you plan to have awesome buffet corporate lunch or breakfast with family or friends, amidst stylish ambience then The Square is your ultimate destination. This fantastic restaurant is nestled in prestigious Novotel Hotel CF 11, Action Area, 1C, New Town, Rajarhat New Town, Kolkata .Engulfed in warm colours, appealing lightings, colourful glass ceiling and decorative flowers, The Square exhibits lot of style and is a dazzling and cheerful place. It is filled with natural light with glass French windows, and a modern look of steel, and granite dominating the entire area.
The restaurant is connected with the main hotel’s large lobby thus giving it an extremely spacious, atrium like aura. The coffee shop is expansive and has comfortable sprawling seating arrangement and you can enjoy the views of lush greenery all around. The plush interiors and strategically placed lights of this coffee shop lend this place a distinctive feel. This lavish coffee shop has an inimitable aura and lavish ambience
The prestigious coffee shop is known for its commendable Asian, Continental, and North-Indian cuisine. Food is synonymous with authentic tastes and exotic flavours. You can come here to explore the authentic dishes such as Tea Smoked Chicken, Crispy bacon, Cheese Platter, smoked Salmon etc. Mutton khati roll Chinese Prawn, Malabari Jheenga rice, Beef stew, green chicken and Shahi gosht tastes excellent .You can have fresh assorted breads with herb butter, delicious risotto Italian, Pastas Khaw pad, sandwiches, Burgers and wraps are awesome . Delectable desserts such as varieties of pastries, dark chocolate pudding, varieties of ice creams with a number of condiments, tasty Bengali mishtis and fruits, chocolate mousse cake are mind-blowing. Mocktails and appetisers are refreshing and simply fabulous.