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An entry into this place and the luxurious vibe is hard to miss. The elegant chandelier, comfortable leather sofas, high ceiling and walls displaying pictures of royalty, add to the charm. The seating area is spread across the ground and mezzanine floor, offering enough privacy. The food menu is unmistakably North Indian and Mughlai, but Executive Chef Amitesh Virdi has infused some freshness with new offerings at this outlet. The vegetarian section has been extended keeping in mind the South Mumbai diners. Some seafood delicacies – 'Tawa Scallops', 'Tandoori Lobster', have also been included to wow the palate of crustacean lovers. The food is a fine balance between typical hearty Punjabi fare and some lighter dishes, home-style and flavourful, but not overpowered with oil and spices. The 'Dahi Ke Kabab', 'Machi Ke Pakode' and 'Bhatti Da Murgh' are palate pleasers all the way. A lot of emphases has been laid on the presentation but not at the cost of taste and quality. Vegetarians have abundant options as well. The 'Tandoori Shakarkandi' is exceptional. For mains, the 'Nalli Nihari' and 'Crab Meat Masala' are not-to-be-missed. Round off your meal with the 'Kalakand', 'Kesari Rabdi'. Service is attentive and prompt.
Had come for a meeting nearby and ordered a dum biryani for myself. The biryani was decent, have tasted better. The ambience is good, and the service decent.
I had reserved a table for 14 pax through dinout.in (Ref: DO3524882) to celebrate my mother's birthday. We had fond memories of earlier celebrations a few years ago at the Punjab Grill at Palladium (when the brand was operated by Jiggs Kalra). The food served to us during the entire meal was utterly terrible. As a group, my entire family was so disappointed with the food that we did not even want to wait for desserts or your complimentary pan shots. We brought this to the attention of the stewards and even the chef, who came up to meet us - but our evening and celebration was ruined. A few of the low-lights: - Roasted masala papad - papad was soggy and the tomato + onion masala on top was stale (it was clearly pre-prepared and not freshly chopped) - Sweet potato starter - no seasoning at all - just fried sweet potato - Naans and rotis - all the naans were cold and leathery and tough to chew. - Stuffed Kulchas - cold and rubbery, with very little stuffing and thick maida crust - Paneer Makhanwala - served at almost room temperature. Tasted good, but would have been better hot. - Safed mutter subzi - cold and tasteless. This was a complete disaster. This was so bad that the chef offered to remove it from our bill. When we brought this to the attention of the staff and the chef, the chef explained to us that the air conditioning in the restaurant was exceptionally good, due to which the food gets cold quickly. 100 marks for creativity. Mr. Vaibhav Mhatre (Sr. Manager) was at the restaurant and apprised about the issues and profusely apologised, but everyone in the family was completely disappointed and had already walked out of the restaurant even while I was paying the bill. The Punjab Grill chain of restaurants used to be known as a fine-dine brand but the experience is now absolutely sub-par. I would not recommend your restaurants to anyone, nor would I want to go back.
Our hotel concierge from the Taj Palace made the reservation, I confess we were 20 minutes early. We were kept waiting at the door of an empty restaurant, while a young gentleman tried to muddle his way through whether or not we actually had a reservation. He was kind enough to turn down some dreadful music, the only other option I could think of being ear plugs. In fairness the food was good and the service efficient but unsmiling. There were so many staff in the restaurant we lost count. When we paid the bill with service included l left only a small note and some change, I was left with the impression this was not well received. Did not leave with a sense that they would in anyway welcome us back, and Mumbai has so many excellent restaurants to choose from. It may be a good idea, for some of the Punjab Grill restaurant staff to spend some time at the Taj Palace in terms of hospitality training.
Visited on my recent visit to Mumbai with family, the food was extremely overpriced. We ordered tandoori pomfret - perhaps the skinniest pomfret I’ve ever eaten, all bones no meat. Next we ordered butter chicken and garlic naan, butter chicken was literally tomato syrup and the chicken was half cooked, the naan was chewy and seemed like it was pre-made and subsequently heated. We didn’t finish any items we ordered and didn’t bother ordering more - we then headed to Churchill Cafe for something more edible. We wouldn’t recommend this restaurant - certainly a no goer for overseas visitors.
Great quality food, a very good spread and courteous staff. The seats and lighting are good. I would have given a 5 star but for the air conditioning. It was really cold with the air blowing on us.