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Check out The Pavilion in ITC Maurya, New Delhi for reviews, features, and more on EazyDiner. Book for FREE and get up to 50% off on your dining bill!

About The Pavilion, ITC Maurya, New Delhi

Continental

Italian cuisine is the celebration of earthy food of Italy, popularizing iconic dishes like, pasta, pizza, tiramisu, risotto all over the world.

Italian

North Indian cuisine relies heavily on lentils, curries and flatbreads. Though vegetarian dishes are celebrated here, meat and poultry is also favoured.

North Indian

The cuisine of South India is flavoured by the generous use of curry leaves, tamarind, coconut, vegetables and seafood. It is light yet delicious.

South Indian

A thirst quencher which not only plays the role of satisying thirst but is also a delight to the tastebuds. Beverages are made in various methods using different ingredients.

Beverages

Desserts is a wide section that includes all the sweet dishes from all over the world. They can be made from dairy or fruits or nuts or flours.

Desserts

Luxury Dining

Breakfast Buffet

Alcohol Served

Air Condition

Take-away

Valet Parking

Wheelchair Accessible

Formal Attire

Kids Allowed

5-star dining

Romantic

Sunday Brunches

ITC Maurya, New Delhi

The Pavilion

10% Off On Entire Bill.

IndusInd

Axis

Magnus Burgundy

Olympus

Reserve

Burgundy

Magnus

Vistara Infinite

Vistara Signature

Vistara Platinum

Visa Privilege

Atlas

My Zone

Flipkart

AMEX

Mastercard

HSBC

Standard Chartered

ICICI

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HDFC

IDBI Bank

Mobikwik

HDFC Bank

DBS Bank

Federal Bank

IDFC First Bank

Central Bank of India

AXIS

AmEx

Bandhan

INDUSIND

Deutsche

MASTERCARD

South Indian Bank

The Pavilion is a fine-dining restaurant in Chanakyapuri, New Delhi serving North Indian, South Indian and Italian. Known for fine-dining and premium ambiance; ideal for celebrations and date nights.

I have been a regular at The Pavilion since last 15 years..My recent visit was on 14th March friday where I dined with my daughter who visited me from Australia almost after 5 years. She was very excited to dine at this restaurant. We came around 10:45 pm. She really wanted to enjoy some grilled prawns which have always been a part of the buffet and that was the only reason she came for. Before we opted for the buffet, we had a look around and my daughter had asked the chef at the live bbq counter if there were grilled prawns, only then she would dine. She very particularly requested that she would like a decent quantity. Chef ensured that they can do that. Upon hearing this, my daughter got really happy and she took the buffet and I opted for Al a carte.

Upon dining, a steward served her a plate with only 5 tiny prawns in it. She asked the server if they could get as previously requested. Server said sorry thats not possible . Our whole point of opting for buffet was she could enjoy prawns but it was a clear cut abrupt No which was disappointing as they could have told us that before we opted for the buffet that all they can do is 5 tiny prawns and that about it

Server wasnt very kind either. Rude and arrogant. There was a time when dining at ITC Maurya was premium and a beautiful experience. But this was the first step of disappointment.

15 mins down our dining experience, i could see napkins being getting folded on a table right infront of all the guests which wasnt a very pleasant sight.
We could hear bang bang noises of cutlery being sorted by the staff, it was  thrown so harshly that the noise was so bad and really got us upset. I understand it was around 11:15 pm but still the restaurant was open and this is the worst thing u can experience as a guest when u r paying 2000/- plus taxes for a buffet. My daughter was shocked to see the level to which the customer service had dropped down to.

She hardly enjoyed her meal because all she could hear was staff laughing, talking, thrashing cutleries etc. This feeling we had never experienced before ever ever at ITC hotels. My heart breaks to even write this

Upon sharing our experience with a staff member (may be manager) Shiv, he heard us and was empathetic. But other staff members were just not bothered.

Its high time you'll need to retrain your staff members to ensure your guests keep coming back otherwise sorry to say, you guys are just another restaurant going down the standards.

It breaks my heart that you are a part of ITC hotels and I am afraid I will ever choose Pavilion again.

We came here to celebrate my Mom Birthday n this is our best decision. They welcome us so warmth.  We feel like we own this place .The service n food is so good We can't express in words. PRATYUSH N SHIV ,Ashwin  our server so helpful n courteous  even we no need to open the menu .

Food, staff & ambience all are top notch. We had a great time with family. Have visited on multiple occasions & will definitely look forward to visit again

We ordered for butter chicken which was our favourite dish in pavilion.They cooked so perfectly with incredible flavours even our server shiv was so friendly n attentive they made our dining experience so special.

We tried the buffet and the food was good, both in terms of presentation and taste. However, there are three major issues that led me to deduct two stars. First, the service was poor; it took forever for the bread to arrive, and our pizza came over an hour later. Second, the buffet selection was very limited compared to other five-star buffets I've experienced. Third, the replenishment of finished items was slow. Considering the high price of the buffet and these issues, I wouldn't recommend this place. Instead, I suggest trying K3 at the Marriott or Farmers Basket at the Pullman.

The Pavilion

ITC Maurya, New Delhi

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