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We came with my friends today in the evening we have asked for beer but they served me hot beer and we asked for chilled beer than they denied to serve chilled beer. And they took all the money before serving. I called manage than Mr. Pradeep Gupta came and met me and said sir now time is up I can not give you chilled beer. If chilled beer was not available than they should have to informed me before taking the payment. Will never assist any one about your hotel. Service team is worst like anything. Even manager can not understand customers choice and need. And manager Mr. Pradeep Gupta staright away told us his name you can put it anywhere we don't care. Beware of coming to this place afte this 2300hrs.
Nice place for hangout . Delicious food with good customer service. Roof top, swimming pool and city view are main points of attraction. Loved the vibes of place. Little costly but worthy. Ambience is nice so go and chill out with friends and family's,😄
I wish I could give them a zero rating for the way they organised the new year event,, horrible service,, no staff had any idea what was gng on,, they cramped more and more people just to mint money when they knew they were understaffed and above all didn't have the courtesy to refund the price of unused coupons which they could not serve for in more than 3 hrs.
🔸LOCATION : 5/5 As seen by Location then its just Perfect as its Located at Top floor of Hotel Royal Empire which is on Girdhar Marv in Malviya nagar. . 🔸AMBIANCE : 5/5 The Ambiance of this Place is LIT AF. They have a Pool also at their Rooftop which is like Cherry on the Cake. They have an Amazing Rooftop offers you a Scenic view of the City, mostly at the Time of Sunset. They have only Rooftop Seatings available at their outlet, with a Capacity of around 60 to 70 peoples at a Time. . 🔸SERVICE : 5/5 The Service is Quick and is Very Fast as we have Everything on our Table in Expected Time and we didn't have any Inconvenience here. The Staff their is so nice and humble in nature. . 🔸FOOD : 4.5/5 The Food that we had here is Delicious in Taste and Amazing in Presentation. They have a Good and Big Menu but the only thing is that they don't have so much options for vegetarians. But the Preparations that we had here is Just Amazing and we Love everything. Apart from Food their Cocktails is just Amazing as Everything is just Balanced in it. I tried the Following things here. ⏩COCKTAILS and MOCKTAILS 🔹Tequila Sunset : 5/5 🔹Swimming Pool : 4.5/5 🔹Chilli Guava : 4/5 🔹Pinacolada : 4/5 🔹Bloody Marry : 3.5/5 🔹Blueberry MoJito : 5/5 ⏩STARTERS 🔹Kadhai Paneer Nachos : 5/5 🔹Youniverse Veg Pizza : 4/5 🔹Indian Veg Platter : 5/5 ⏩MAIN COURSE 🔹Tadka Dal : 4.5/5 🔹Paneer Tikka Masala : 5/5 🔹Assorted Breads : 4.5/5 ⏩DESSERTS 🔹Brownie and Waffle Sundae : 4.5/5 . 🔶OVERALL : 5/5
I visited here regularly but Last evening we are visiting with friends at youniverse bar mine experience is very bad and here guys behaviour is not good no professional guy's working here. Boys name shahez I am not recommended to others many time I asking for Coke boys not bringing me I waiting last 30 minutes. mint chutney and papad also.he saying you don't know about nearbuy deal