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EazyDiner Eatout festival FAQs
What is Eat Out Festival?
Eat Out Festival is India’s largest restaurant festival which offers FLAT 50% off on Food, Beverage, Buffet or Quick Bites throughout the month of September at over 2000 top restaurants across Delhi/NCR, Mumbai, Bengaluru, Chennai, Pune, Kolkata, Ahmedabad, Jaipur & Goa.
How can I win an iPhone X?
This September, choose from 2000+ restaurants across India at FLAT 50% Off with EazyDiner Eat Out Festival and stand a chance to win an iPhoneX! For more details please click here
How it works?
Explore the Eat Out Festival on app or website and choose your favorite restaurant & preferred dining time. While making a reservation, buy a coupon per person starting at a minimal cost of JUST Rs. 25! Dine at the restaurant and enjoy FLAT 50% Off.
What do you get?
A FLAT 50% off on the entire table all through September! Grab this mind-blowing discount on Food, Beverage, Buffet or Quick Bites at 2000 top restaurants including 5-Star hotel restaurants across India with a purchase of coupon per person starting at a minimal cost of JUST Rs. 25!
What is the Kids Policy?
Standard Kids Policy applies as per discretion of the restaurant. Children below 3 years of age are exempted from coupon purchase. Anyone above the age of 3 years will require to have a coupon to avail the deal.
What does FLAT 50% off mean?
It means that a customer will get 50% discount on the bill using the coupons that he has purchased through the Eat Out Festival. Please note that you can avail maximum discount of Rs. 10000 per transaction for standalone restaurants and Rs.20000 for a hotel restaurant.
What is the cost of the coupons?
To avail FLAT 50% off, a customer needs to buy coupons starting at a minimal cost of JUST Rs. 25 per diner. The maximum cost of a coupon is Rs. 100 per diner.
From when can we start purchasing the coupons?
You can start purchasing the coupons from 31st August 2018. However early access to the festival starts from 29th August 2018. You can gain access to the festival as per your exclusive partner privilege from 29th August onwards.
What is the meaning of early access?
Early access means that you will gain access to the festival before the general public.
Can coupons be purchased over a phone call?
No. The coupons can only be purchased on the EazyDiner app or website.
One coupon is applicable to how many people?
One coupon can only be used by one person. For example, if there are four people who want to avail the discount, then four coupons need to be purchased. The restaurant has the right to refuse a table to the additional people than actually booked for.
What is the maximum coupons that can be purchased to avail discount of particular category?
A person can buy a maximum of 10 coupons for a particular meal period. For example, if you wish to avail Flat 50% off on Food, you can only buy a maximum of 10 coupons per meal period.
Are there limited number of coupons?
Yes. The number of coupons available differ for each restaurant and for every deal category. Thus, the Eat Out festival coupons are subject to availability.
What is the total number of booking that a person can make in a day?
A person can only make a maximum of 1 booking per meal period. (Meal periods are Breakfast, Lunch, High Tea and Dinner)
Can I avail JPMiles privilege and/or Citi privilege on Eat Out festival deals?
Yes. Regular terms and conditions apply to avail the JPMiles and/or Citi privilege
Can a regular EazyDiner deal or discount be clubbed with the Eat Out festival offers?
No regular EazyDiner deal or discount can be clubbed with the Eat Out festival offers.
Can a person buy coupons on somebody’s behalf?
No. You cannot buy coupons on somebody’s behalf. A single person needs to buy coupons for the booking which can be for a maximum of 10 people only. The details of the person buying the coupons will be needed to avail the discount.
What happens to the coupons that are purchased but not redeemed?
A coupon once purchased is non-transferable and non-refundable post the meal period.
Can a person buy two coupons of two different categories for the same slot.
No. A person can only buy coupons (maximum 10) of one category per meal period.
Can a coupon once purchased be replaced?
No. The coupons once purchased are non-transferable and non-refundable.
When will I get my Cashback?
Cashback will be credited by October 10, 2018 in your EazyWallet Account.
Can customers edit their booking?
No booking can be edited or cancelled. The coupons that are not redeemed are non-refundable.
Can two people come together and combine their discounts at the restaurant if they have purchased 2 separate coupons under two different categories?
No two coupons can be clubbed together. If two people have purchased coupons under two different names, they will be billed separately.
What will happen if coupons are purchased for two people, but more than two people come for the booking?
The discount will be applicable only for two people. Separate coupons need to be purchased for the extra people. For example, if there are a total of 5 people and only 2 coupons have been purchased, 3 separate coupons need to be purchased to avail discount for all 5 people. As for the seating, that will be subject to availability at the restaurant.
Can any special request be made at the restaurant?
Any special request such as arranging flowers, cakes, candle lights etc. will not be entertained under Eatout Festival.
Is there any cut-off time for the table reservation?
A customer should book their table 1 hour prior to the dining time. For example, if you wish to make a booking for 2:00 pm at the restaurant, the reservation should be made by maximum 1:00 pm.
What should I do if the restaurant refuses to acknowledge the offer?
If the restaurant refuses acknowledge your coupons, you can call us at 786-100-444
Are there any specific timings to avail the offer?
Normal restaurant timings apply to avail the offer.
Does the purchase of coupons imply a guaranteed table reservation?
Deals are valid only at the time mentioned at the time of making the reservation. Restaurants will wait for a maximum of 10 minutes. Post that the coupon may not be honored.
What all options are available to purchase the deals?
These payment modes include HDFC, ICICI, IndusInd and other credit cards & debit cards, netbanking, PayTm, Mobikwik and AmazonPay.
Can I use existing balance from my EazyWallet to make a purchase?
Yes, the EazyWallet cash can be used. Regular EazyWallet terms and conditions apply for the same.
Will bill upload post the meal benefit the customer?
Yes. Uploading the bill post your meal will help you earn bonus EazyPoints. Regular terms and conditions apply for the same.
How many people can be seated at a single table?
In case of a reservation for 7 or more people, a single table is not guaranteed.
Is it mandatory to upload the bill?
Yes, Bill Upload is mandatory to earn EazyPoints (EazyDiner Loyalty Points)